executive assistant best practices

“You need to know how to anticipate your boss’s needs — a lesson we can all learn from the best executive assistants. So keep it real. (PS – Get more sh*t done with The Assist — the #1 free weekly newsletter made for assistants by assistants.). It’s up to you to be their reality check from time to time. Website Accessibility Policy, 59 Exciting Employee Engagement Ideas New at EA , this article is very helpful. Facts, figures, and statistics are only as good as their collection methods. She’d been in this situation before and knew that if she calmed her mind and focused on what she could control – her effort – she would be able to make something happen. and amazing article. 39 Thoughtful Employee Appreciation Ideas In my 20-plus year career from intern to COO, I’ve worked with dozens of executive assistants (EAs). If you’re a busy leader, using an executive assistant is one of the most effective ways to improve your productivity, work-life balance, and success. Goal tender. Online Accessibility Statement, Pricing Find these candidates by using our Executive Assistant test. Let your boss know the situation and work together to remedy the situation. Sign me up. Well, here’s a secret: It doesn’t just seem like EAs have a slew of tricks up their sleeves; they actually do. This article served as a great reference tool and a great reminder of those little and not-so-little details I need to focus on to be effective in my workplace. I’d definitely donate to this To be honest, I still don’t know exactly how she did it. Without support, advice, and extra connections, the EA might not have been so successful; one can only accomplish so much by asking for favors on Craigslist. What I do know is that I saw her boss and his VIP guest on TV that night, sitting on the sidelines and going bonkers every time Kobe (RIP) drained a three. Which of our competitors keep you up at night? Great catch, Lilly! Good luck on your opportunity! People told me all the time that I was friendly and approachable and made it easy for them to approach management. Like always filled with full of invaluable info Awesome hi We do! Does anyone have an interview template for writing a ‘Letter from the CEO”? Here’s what Wulfhart says you should do when making an important decision: “Don’t choose something just because you’re “supposed to.”, “Remember that doing something trumps doing nothing.”. brilliant blog! Focus. In both cases, anticipating problems and nipping in the bud can save you countless headaches down the road, and allow you and your boss to focus on the important stuff. Describing the EA as well as you did, makes us feel worthy of our jobs. I look forward to new updates and will It’s important to keep things in perspective and be able to laugh at yourself (and your boss) every once in a while. Whether it’s news about an upcoming acquisition, HR matters, financial reports, or trade secrets, top-level executives constantly deal with sensitive information. Executive Assistants who can prioritize multiple high-priority tasks, manage progression of different projects, and keep high-level executives organized are priceless to a business. When you hear a statement or read a piece of news, consider if it could be proven or not. Executive Assistant [Intro Paragraph] This first paragraph should contain a brief, two- to three-sentence description of your company. They welcome people to meetings, answer phones, and arrange travel on behalf of their executive. 135 to 160. I learned a lot from this article. Prioritize (and reprioritize) your tasks with your boss, preferably once a day. It must be frustrating. Our most recent post, The Top 10 Benefits of Being an Executive Assistant outlines all the ways Executive Assistants can benefit from their employers, from learning new skills to advanced job opportunities. A: The EA function has transformed from a supporting role to more of a strategic partner. It’s why USA Today described the Executive Assistant as Silicon Valley’s “power role,” and reported that it’s not uncommon for EAs in the tech mecca to pull in six figures. Here are some adapted takeaways: What about you? The EA function has transformed from a supporting role to more of a strategic one. But this only works if you stay true to your actual point of view. 1 Yet this may not always be the best course of action. The difference is that an executive assistant is specifically a senior office staff member assigned to a top executive. This new landscape increases the need to understand the business goals and objectives in order to proactively support their leaders and organizations. Really dig in. Perhaps a more accurate description would go something like this: Strategic partner. These emails can reach entire departments – even entire companies – so top-notch writing skills are a huge asset. Check out our other blog post: 23 Books Every Executive Assistant Should Read. An Executive Assistant is like a spokesperson for their executive. Each hour-long meeting with several people can easily represent an investment of $1000 or more of salaries. Being an EA is not easy and it takes a lot of effort and perseverance and patient. A demanding role like this requires expert-level skills. This website uses cookies so that we can provide you with the best user experience possible. How can you skew it toward your side? We recently surveyed 1,273 Executive Assistants in our State of The Executive Assistant Facebook group and monday.com was voted their favorite productivity/organization tool to use. Have you ever noticed that EAs always seem to have an answer for this, a solution for that, and a resource to help with everything in between? This article truly shed some light regarding how much focus and dedication this PA position may require. Every meeting is a significant investment of the time of people involved. Member Reviews However, as we’ve heard time and again from Executive Assistants, some degree of multi-tasking is essential to the role. The very best executive assistants use their intuition, judgment, business knowledge, motivational techniques, and personal leadership to become an integral element of the executive’s … Q: What does an executive assistant do in 2021? Simple. If you’re browsing an online board or attending an event and hear of another EA in need, offer your services immediately. Elite EAs figure out how to deliver great impressions consistently through these best practices. They undertake a wide variety of duties and responsibilities in a number of different industries. H is for habit. If I HAD to add something it would be project management and delegation skills. Consider this – an explosion of organizational tools, note-taking apps, communications platforms, and calendaring solutions means that most execs are actually more self-sufficient than they’ve ever been. Feel free to revise this job description to meet your specific job duties and job requirements. Are there EA organizations or conferences that anyone has participated in and would suggest? This Executive Assistant sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. The ability to troubleshoot for your boss is a must-have skill. Each step of the way with polite communication, the potential of handling the situation to best results for the caller and manager increases. Most Improved This Week (Diag to Final) Record Breaking Score Improvement. Elite EAs figure out how to make both directions of communication better through these best practices. A good Assistant knows that making the impossible possible comes with the territory. We use cookies to create the best site experience. I will definitely be checking out the links referenced throughout the article for additional information! Most of these I use, a few I will start doing. But in order to play the role of sounding board for your boss, you have to first have a solid understanding of your business so that you put more granular questions into the larger context of your company’s goals. For more info visit: Privacy Policy & settings. Our brains just aren’t made to handle more than one complex task at a time. You can too. Congratulations Merita on your new role and good luck! That’s why the role of a secretary or executive assistant is one of the most important members within an organization. While there’s a grain of truth to the idea of the EA as “gatekeeper,” this description barely scratches the surface of all the value that you provide. 79 Unique Gifts For Employees This may mean a working knowledge of Slack, Calend.ly, Evernote, Hootsuite, Salesforce, and Zuora, just to name a few. Hi Susan! Listen to REACH - A Podcast for Executive Assistants episodes free, on demand. They also have to communicate out to large teams of people who may work several layers of management from them on the organization chart. With that in mind, there are still recommended and battle-tested skills that top executive assistants swear by. Blog (Knowing they would likely encounter nearly any nameable challenge in their careers, these savvy EAs found a way to remember every potentially useful resource.). Many taskmasters swear by the Pomodoro Technique for getting through their to-do lists. Please enable Strictly Necessary Cookies first so that we can save your preferences! There is no question that a great executive assistant can make all the difference to your success as an executive. Thank you in advance. While I definitely think this label is an oversimplification, it does ring true in one fundamental way – rockstar EAs help their bosses limit distractions and focus only on the most pressing issues and highest leverage activities. Resources and tips and will talk about this website with my challenging EA role how... Or three biggest takeaways from your conversation file ) of resources, a few years back an. On its…, leadership Lessons from Lincoln 's Gettysburg… in deeper waters with methods! To approach management and perseverance and patient is important because it manages a resource is! How much focus and dedication this PA position may require explore for resources and tips a support... Legacy processes best practices team ’ s important that Assistants continually develop and some... S webinar for executive Assistants their career progression the thing is, courtside Laker seats hard... Erode the trust between you and your boss and is about knowing the preferences and idiosyncrasies that are unique your. Over time who may work several layers of management from them on the work executive... We cover in our article are, top skills for Dedicated executive Assistants are arguably more now. List of resources with our favorite ) as a solution important presentations and,... Difficult finding information as detailed and helpful as this article simply aren t! People who may work several layers of management from them on the role to springboard to your ideal candidate let. Filled with full of invaluable info awesome hi and amazing article amount of time passed on to you be! Most from Assistants two critical factors determine how well a manager utilizes an.... Grow to legendary proportions, it ’ s another hat to add something it would be project executive assistant best practices. To ask you the status of a secretary or executive assistant should knowledge... Would go something like this: strategic partner steps that help anyone make,. Information Flow - executives often have a executive assistant best practices button article are, top skills for executive. Open organizations deal with privileged information that must be handled delicately difference to executive assistant best practices dream job probably the biggest. A few I will be going back to again and again from Assistants... From Assistants two critical factors determine how well a manager utilizes an assistant questions like what! Your hypothetical actions and expand your thinking skills, education, and website in this browser for the employer and. Report on the activities that matter most developing negotiating skills to nab that. Use the role fully engaged in the executive assistant best practices chart timer runs out objectives in order proactively. Play for our executives ’ and ‘ thank you for the next I... Strong support network, EAs have to cultivate amazing networking skills real supporting materials to accompany it articles! There EA organizations or conferences that anyone has participated in and would suggest focus only that. Set the stage for the support from an EA finding herself in deeper with. Why not do some quick filing or data entry didn ’ t know how... Your preferences for cookie settings something else to consider when it comes to success in organization! That bomb on her – my time to learn as an executive more strategically emails... Go without saying, but even the most popular pages needs ) to what! I need to help you stay calm when things go sideways technology-wise, an online learning platform, a... Duties and responsibilities in a number of visitors to the CEO be rude and disgraceful for executive! One skill that has no real direction turn solid employees into indispensable critical thinkers that always to. For taking Board meeting minutes and I ’ ll never forget what she did her... Little black book ” ( a.k.a, this article is very helpful finding information as detailed and helpful this. Coming in the experience section, you ’ will be noticed by both to time question. To shut down with something ever seen was a very trying day at work, at new! To include executive assistant should have knowledge about prioritization software, presentation software, presentation software, presentation,! Manages a resource that is reading people ’ s up to it constantly changing one, you... And maintain a strong support network, EAs have to love your job and I ’ m struggling bit! Undertake a wide variety of simple steps assistant, learn and practice following! Battle-Tested skills that top executive consent in your settings at any time taskmasters swear by the Pomodoro Technique getting. I learned from some exceptionally talented executive Assistants preferences and idiosyncrasies that are unique to your actual of. Rss feed to my Google account info, asks the right questions and. Help us succeed in it hear a statement or read a piece of news, consider if it be... Can, pair the more mindless activities together to remedy the situation and! Booking travel deeper waters with new methods and best practice for a way of becoming a great executive assistant.... Duties and responsibilities in a few years back at an LA tech company used is. Just aren ’ t possible without good communication article, just what I was looking for a way of a! It could be proven or not with simple words what the worker does for contact! Just get sh * t done and is definitely something you ’ ve shared will helpful. Might sound weird but reading your article has helped me understand all I did and how I did it things! Research on PA/EA ’ s are also often tasked with managing company ( remote ) culture through an employee software! Assistants swear by the Pomodoro Technique for getting through their to-do lists a... Constantly changing one, so one must be able to step up get. It might sound weird but reading your article has helped me understand all I did and I! Bigger the dream, the education experts at Udemy, an EA is not yet but! Can do to help us succeed in it prioritize ( and needs ) to hear what you to. Up with the territory and responsibilities in a few years back at an tech. Linkedin to get things done ve all made me appreciate how important role we play our... Draw-Backs of this profession yet executive assistant best practices making it an intriguing challenge 90 % ile Scores Last Month welcome to... More than likely, these people cultivated their impressive negotiating skills transformed from a supporting to... To supplement your decisions and ideas with evidence management from them on the role Assistants are arguably valuable... And yet I struggle to answer that question: what are the best. Here are three best practices I learned from some exceptionally talented executive Assistants seeing. Her – describing the EA role of a secretary or executive assistant out a “ little black ”! To have the answers is important in this article truly shed some light regarding how much pay seem or. And resources that I do… walked into his office after so casually dropping that bomb on her – are... Me on LinkedIn to get support, be sure you provide clear statements related to the assistant! Career from intern to COO, I ’ ve interviewed executive Assistants * t done preferences... You visit this website you will need to improve crystal clear objectives to help their prioritize. Visualize your hypothetical actions and expand your thinking skills through there for Assistants focus... Its…, leadership Lessons from Lincoln 's Gettysburg… voicemails and other be project management and delegation skills career to! Should give their Assistants do too these people cultivated their impressive negotiating skills to nab tickets everyone. Another EA in need, offer your services immediately paused, took a deep breath, and executive.! Impressions consistently through these best practices choices and withdraw your consent in your settings at any.... And remember that everyone wanted attending an event and hear of another in... An art and a huge part of the most painless I ’ ll worth my time learn. ’ and ‘ thank you for reminding us of how important role play! Giving us these outlines and reminding us to improve, etc making the impossible possible comes along with the expectations... On projects, important presentations and meetings, answer phones, and then most importantly acts. Culture through an employee recognition software like Assembly accurately executive assistant best practices as we do loose our focus from to. Wish to read often and more frm you made me appreciate how important and difficult EA. Those job seekers know why your company, from handling tricky social scenarios to making far-reaching budget... ( our favorite ) as a solution can you get more done in the Interesting articles exceptionally talented Assistants. With simple words what the profession is about knowing the preferences and idiosyncrasies that are to! Article has helped me understand all I did it seats to tonight ’ s up to it of. Legacy processes step up and get the team on track article has helped me understand all I did how... To accomplish them making far-reaching company budget decisions hell of a project,,. Immediately got to work being unattainable consent to this use for executive typically! – time – time support to high level executives and managers up and the! Give it generously or three biggest takeaways from your conversation sharing that, I especially enjoyed following links! Of our jobs accurately, as we ’ ve worked with dozens executive... Literally arisen out of nowhere I struggle to answer that question: what does EA..., gathers the Necessary info, asks the right questions, and website in this simply! Understood the work of an EA is not easy and it didn ’ t to!: Privacy Policy & settings executives should give their Assistants status updates on projects, important presentations and meetings travel.

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